Shipping Information

Shipping from our European Warehouse to European countries takes about 5 - 10 business days.
Simply choose your preferred shipping method on the Order Information page during checkout.
Shipping times may be affected during public holidays as couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to assist you with any issue.

PURCHASING PROCESS

After you have successfully placed your order you will receive email confirmation from us. If you have any concerns about your order, kindly let us know as soon as possible before your item enters the processing stage.

PROCESSING

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time. We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated team will contact you within 24 hours.

TRACKING YOUR ORDER

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates. We highly recommend that customers purchase a shipping insurance during the check out for peace of mind when waiting for the package.

TAX & DUTIES

Kindly note that items shipped to you are without duty unpaid, therefore import tax may occur depending on your country's Customs and shipping method. Please check with your local Customs Office for more information should you receive a charge note. Although this is extremely rare for small personal goods received, you should always contact your local authority for any notes received.

SHIPPING

The cost and delivery time of your order are estimated online at the checkout. The estimation is performed according to the weight of items and their destination. We deliver orders anywhere in the U.S. and to 230 countries all over the world. If your order total amounts to $150 or more, we will deliver your order to any place in the U.S. or Canada FOR FREE

SHIPPING METHODS

A courier can deliver your order right to your doorstep. You can also receive your order in one of our Customer Pick up Centers offered by your select courier.

 PAYMENT

 Pay with a Visa or Master Visa card either when you place an order in our store. Payment via mobile phone

App as you shop on your device.

SHIPPING GUIDELINE

 Standard Ground (USA)

Starts at $5.95
Arrives in 2-5 business days
Ships via UPS, FedEx, or Postal Service
Shipping charges will vary depending on the quantity of items in your order.

Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

2nd Day Air (USA)

Starts at $11.95 - Arrives in 2 – 3 business days
Ships via UPS, FedEx, or Postal Service
(not available for P.O. Boxes)
Shipping charges will vary depending on the quantity of items in your order.

Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

Next Day Air (USA)

Starts at $9.95 - Arrives in 1 - 2 business days
(not available for P.O. Boxes)
Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

International Shipping (We ship worldwide, select your country at checkout)

Starts at $9.95 - Arrives in 3-12 business days depending on speed options at checkout. Ships via FedEx, DHL, UPS, USPS, DPD and other local carriers The Shipping charges will depend upon the quantity, weight and dimensions of each item in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

*Please note, Customs policies vary from country to country. Most small orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country.

Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.